Patients and health consumers are becoming more self-aware and more conscious of what quality healthcare delivery means. As a result, patients expect a certain level of quality along the care continuum that border on safety, transparency, swift and seamless communications, risk mitigation, and quality of care. If patients perceive a lack of commitment to these expectations, they might consider other destinations or providers to meet their needs.

In the new era of medical tourism, the role of the medical tourism facilitator is now more important than ever. As more patients seek medical treatments abroad, the medical tourism facilitator is well positioned to support patients find quality options and get them from point A to point B safely and seamlessly. Therefore, understanding best practices in medical travel facilitation is essential to winning more health payers into a market.

With the Certified Medical Travel Professional program, become a highly valuable and recognized expert in the industry, providing relevant and exceptional solutions for medical tourists at each touchpoint of the medical travel patient care journey. To register for the CMTP certification, click here.